Travel with Pet

Service suspended on all flights operated by Airbus A319/A320 until further notice.

The pet will be housed in an aircraft hold beneath the passenger cabin in a safe and temperature-controlled environment. Please note that;

• Dogs and cats are the only types of pets accepted.
• Please notify us a minimum of 24 hours in advance prior to your departure date by contacting our call center or ticketing office.
• For international travel, pet owners are responsible for providing all the necessary valid documents required by national authorities (e.g. import/export/ transhipment license, a veterinary health certificate, rabies vaccination letter, pet’s passport).
• Pet owners are responsible for providing an appropriate standard hard kennel/container. We encourage you to follow requirements of pet container before proceeding to the airport.
• Collars/vest/harnesses/clothing and electronic GPS trackers should be removed from the pets prior crating. If GPS trackers or any other recording equipment are used, ensure batteries installed in device must not exceed 2g for lithium metal batteries and 100 Wh for Lithium ion batteries.
  Note: If passengers wish to keep on the pet’s collars, please ensure it is fitted properly around pet’s neck and not loose.
• The following list of Brachycephalic breeds (snub-nosed dogs and cats) and some dog and cat breeds are not allowed to be accepted as checked baggage (AVIH) or transported in the cargo compartment for the reason of safety and well-being of these special kinds of pets.
  25 Dog breeds at risk include:
  1. American Bulldog/ Bully
  2. American Staffordshire Terrier
  3. American Pit Bull Terrier
  4. Boston Terrier
  5. Boxer
  6. Brussels Griffon
  7. Bulldog
  8. Chinese Pug
  9. Chow Chow
  10. Dutch Pug
  11. English Bulldog
  12. English Toy Spaniel
  13. French Bulldog
  14. Lhasa Apso
  15. Japanese Boxer
  16. Japanese Pug
  17. Japanese Spaniel (Chin)
  18. Mastiff (All Breeds)
  19. Pekinese
  20. Pit Bull
  21. Pug
  22. Shar Pei
  23. Shih Tzu
  24. Staffordshire Bull Terrier
  25. Tibetan Spaniel
  5 Cat breeds at risk include:
  1. Burmese and American Burmese
  2. Exotic Shorthair
  3. Himalayan
  4. Persian
  5. British Shorthair
  Note: These restrictions also apply to cross-breeds of the above-mentioned breeds.
• Acceptance :
  Domestic - All flights to Chiang Mai, Phuket , Samui and all flights operated with AT72.
  - Pet must be at least 8 weeks old.
  - According to the announcement by the Trat provincial Livestock, the owners need to prepare an official permit for the movement of animal issued by local government veterinary authority before traveling with their pets to/from Trat.
  International - All routes except the Maldives (Allow cats only). Apply Bangkok Airways acceptance procedure with local customs requirements of port of origin/transfer/transit/destination, animal age and health requirement.
  • Thailand : Pet must be at least 4 months old.
  • Other Countries : Apply local customs regulations
  Note : Some aircraft do not have the appropriate facilities for AVIH service. Please contact one of our offices or our call centre for more details.
• The airline regrets to inform you that pets that are pregnant, injured, ill or with strong odour will not be accepted.
• The owners must accept all risks associated with air travel such as injury, sickness or death of their pets during the journey.
• AVIH for International transfer to Domestic is not acceptable.
• If accepted, the weight shall not be included in your free baggage allowance and excess baggage charge will apply. The total charge weight will include the pet and the cage or any appropriated container. For domestic flights, THB 180/kg/Sector and for international flights the rate will be subject to a zonal fare.

Note: If you wish to transport your pet with Bangkok Airways Cargo. Please contact Bangkok Airways Cargo for more information and assistance.