Refund

If your ticket is purchased and issued through our partner, a travel agent*; please contact them to arrange your requsition. *This includes our online platform partners eg. Traveloka, Expedia, etc.

Remarks

Further inquiries regarding refund, please contact at refund@bangkokair.com during 08:00 - 17:30 hrs. (GMT +7, Thailand local time)
We reserve the right to process refund in the same currency and manner used to pay for the ticket
Voluntary refunds will be made only by the carrier who originally issued the ticket or by its agent if so authorized
For non-refundable ticket, only unused airport taxes and government taxes can be refunded.
For more details on refund conditions, please click here (www.bangkokair.com/conditions/refunds)

Refund Details

Booking Reference*Email *Telephone Number*

Ticket 1

Ticket Number*

First Name*

Last Name*

Consent to collect, store and use of personal data

Personal details given in this form will be used for the purpose of servicing your request and will be stored as long as it is required by our concerned team. These details may require to be transferred or forwarded to an authorized third-party partner to fulfill your request. You have the right to correct any of your personal data held by us. For full details of our Privacy Policy, please visit “Legal Notice” section on our website. I confirm that I have read and understood Bangkok Airways Privacy Policy and consent to the accessing, collecting, contacting, processing, storing, transferring and using of my personal data as described in the “Privacy Policy”.