News & Announcements

FlyerBonus Service Fees & Updates

Effective January 1st 2011, a NEW Service Fee structure will apply to all transactions pertaining to FlyerBonus Air Award Tickets and Non-Air Award Certificates (issued from January 1st 2011 onwards).

In Thailand, service fees are payable in Thai Baht (THB) and in US Dollars or the applicable local currency for all other countries.

 

Service Fees THB USD
Award Redemption Fee*    
Within Thailand (per sector) 650 20
Flight or date changes for Award Tickets    
Within Thailand (per transaction, per person) 800 25
International (per transaction, per person) 1,500 45
Re-routing of Award Tickets    
Within Thailand (per transaction, per person) 1,000 30
International (per transaction, per person) 2,000 60
Award Ticket Point Re-deposits (for unused and valid booking)**    
Within Thailand (per transaction, per person) 1,000 30
International (per transaction, per person) 2,000 60

 

Remarks :
* The award redemption fee is non-refundable
** For standard award tickets: any unused points can be re-deposited within 30 days of the award redemption date and before the issuance of the ticket. Unused points can be re-deposited to member accounts, less any expiring points.

 

Service Fees for Non-Air Award Certificates THB USD
Point re-deposit of valid certificates (for unused and valid award voucher)**    
Point re-deposit of valid certificates 1,500 45
For point re-deposits on valid Non-Air award certificates, members may choose to deduct 50% of the total points redeemed for each award as service fee payment.
Membership Card replacement 350 10