Etihad Airways Awards

Starting from January 1, 2010, to redeem FlyerBonus points for air award tickets on Etihad Airways flights, members must contact the FlyerBonus Member Service Centre a minimum of 14 days prior to the intended date of travel. Award bookings will be confirmed subject to seat availability. Applicable taxes, surcharges and/or fees listed on the ticket will have to be paid at the time of ticket issuance.

FlyerBonus Members must contact FlyerBonus Customer Service*: Within Thailand:1771,Outside Thailand: 66(02) 270 6699 (selecting the language and press 2) or e-mail to flyerbonus@bangkokair.com *Office Hours 08.00 hrs. to 20.00 hrs., GMT +7, Monday to Sunday

Etihad Airways Round Trip Award
 Zone Points required
Economy class Business class First class
From Bangkok (BKK) to Africa
Cairo(CAI) , Egypt 1,600  2,900 4,000
Casablanca(CMN) , Morocco 1,800  3,200 4,800
Johannesburg(JNB) , South Africa 1,800  3,200 4,800
Khartoum(KRT) , Sudan 1,600  2,900 4,000
Lagos(LOS), Nigeria 1,800  3,200 4,800
From Bangkok (BKK) to Europe
Amsterdam (AMS), Netherlands 1,600  3,000 4,500
Athens(ATH) , Greece 1,600  3,000 4,500
Belgrad(BEY), Serbia 1,600  3,000 4,500
Brussels(BRU) , Belgium 1,600  3,000 4,500
Dublin(DUB) , Ireland 1,600  3,000 4,500
Frankfurt(FRA) , Germany 1,600  3,000 4,500
Geneva(GVA) , Switzerland 1,600  3,000 4,500
Istanbul(IST) , Turkey 1,600  3,000 4,500
London-Heathrow(LHR) , United Kingdom 1,600  3,000 4,500
Manchester(MAN) , United Kingdom 1,600  3,000 4,500
Milan-Malpensa(MXP) , Italy 1,600  3,000 4,500
Minsk(MSQ) , Belarus 1,600  3,000 4,500
Moscow (DME) , Russian Federation 1,600  3,000 4,500
Munich(MUC) , Germany 1,600  3,000 4,500
Paris-De Gaulle(CDG) , France 1,600  3,000 4,500
From Bangkok (BKK) to Middle East
Abu Dhabi (AUH), United Arab Emirates 1,200  2,400 3,600
Amman(AMM) , Jordan 1,400  2,600 4,000
Bahrain(BAH) , Bahrain 1,200  2,400 3,600
Beirut(BEY) , Lebanon 1,400  2,600 4,000
Dammam(DMM) , Saudi Arabia 1,400  2,600 4,000
Doha(DOH) , Qatar 1,200  2,400 3,600
Jeddah(JED) , Saudi Arabia 1,400  2,600 4,000
Kuwait(KWI) , Kuwait 1,400  2,600 4,000
Muscat(MCT) , Oman 1,200  2,400 3,600
Riyadh(RUH) , Saudi Arabia 1,400  2,600 4,000
Tehran/ Imam Khomeini (IKA) , Iran 1,400  2,600 4,000
From Bangkok (BKK) to North America
New York-JFK(JFK) , United States 2,200  4,200 6,200
Chicago-O'Hare(ORD) , United States 2,200  4,200 6,200
Toronto(YYZ) , Canada 2,200  4,200 6,200
Washington Dulles, DC (IAD), United States 2,200  4,200 6,200
From Abu Dhabi (AUH) to Africa
Cairo (CAI) , Egypt   600  1,200 1,800
Casablanca (CMN) , Morocco 1,000  2,000 3,000
Johannesburg (JNB) , South Africa 1,000  2,000 3,000
Khartoum (KRT) , Sudan   600  1,200 1,800
Lagos(LOS), Nigeria 1,000  2,000 3,000
From Abu Dhabi (AUH) to Australia
Brisbane (BNE) , Australia 1,400  2,700 4,000
Melbourne (MEL) , Australia 1,400  2,700 4,000
Sydney (SYD) , Australia 1,400  2,700 4,000
From Abu Dhabi (AUH) to Europe
Amsterdam (AMS), Netherlands   900  1,800 2,700
Athens (ATH) , Greece   900  1,800 2,700
Belgrad(BEY), Serbia   900  1,800 2,700
Brussels (BRU) , Belgium   900  1,800 2,700
Dublin (DUB) , Ireland   900  1,800 2,700
Frankfurt (FRA) , Germany   900  1,800 2,700
Geneva (GVA) , Switzerland   900  1,800 2,700
Istanbul (IST) , Turkey   900  1,800 2,700
London-Heathrow (LHR) , United Kingdom   900  1,800 2,700
Manchester (MAN) , United Kingdom   900  1,800 2,700
Milan-Malpensa (MXP) , Italy   900  1,800 2,700
Minsk (MSQ) , Belarus   900  1,800 2,700
Moscow (DME) , Russian Federation   900  1,800 2,700
Munich (MUC) , Germany   900  1,800 2,700
Paris-De Gaulle (CDG) , France   900  1,800 2,700
From Abu Dhabi (AUH) to Middle East
Amman (AMM) , Jordan   600  1,200 1,800
Bahrain (BAH) , Bahrain   300    500   800
Beirut (BEY) , Lebanon   600  1,200 1,800
Dammam (DMM) , Saudi Arabia   600  1,200 1,800
Doha (DOH) , Qatar   300    500   800
Jeddah (JED) , Saudi Arabia   600  1,200 1,800
Kuwait (KWI) , Kuwait   600  1,200 1,800
Muscat (MCT) , Oman   300    500   800
Riyadh (RUH) , Saudi Arabia   600  1,200 1,800
Tehran/ Imam Khomeini (IKA) , Iran   600  1,200 1,800
From Abu Dhabi (AUH) to South Asia
Akmola(TSE) , Kazakhstan   900  1,800 2,700
Amedabad (AMD), India   600  1,200 1,800
Chennai/Madras (MAA) , India   900  1,800 2,700
Colombo(CMB) , Sri Lanka   900  1,800 2,700
Delhi (DEL) , India   600  1,200 1,800
Dhaka (DAC) , Bangladesh   900  1,800 2,700
Islamabad (ISB) , Pakistan   600  1,200 1,800
Karachi (KHI) , Pakistan   600  1,200 1,800
Kathmandu (KTM) , Nepal   900  1,800 2,700
Kochi/Cochin (COK) , India   900  1,800 2,700
Kozhikode/Calicut (CCJ) , India   900  1,800 2,700
Lahore (LHE) , Pakistan   600  1,200 1,800
Mumbai/Bombay (BOM) , India   600  1,200 1,800
Peshawar (PEW) , Pakistan   600  1,200 1,800
Shamshabad(HYD) , India   900  1,800 2,700
Trivandrum (TRV) , India   900  1,800 2,700
From Abu Dhabi (AUH) to East Asia and South East Asia
Beijing (PEK) , China 1,200  2,200 3,200
Ho Chi Minh City(SGN), Vietnam 1,200  2,200 3,200
Jakarta (CGK) , Indonesia 1,200  2,200 3,200
Kuala Lumpur (KUL) , Malaysia 1,200  2,200 3,200
Manila (MNL) , Philippines 1,200  2,200 3,200
Singapore (SIN) , Singapore 1,200  2,200 3,200
From Abu Dhabi (AUH) to North America
Chicago-O'Hare (ORD) , United States 1,600  3,000 4,400
Toronto (YYZ) , Canada 1,600  3,000 4,400
New York-JFK (JFK) , United States 1,600  3,000 4,400
Washington Dulles, DC (IAD), United States 1,600  3,000 4,400
From Abu Dhabi (AUH) to South America
Sao Paulo (GRU), Brazil 1,600  3,000 4,400

 

Redeem Points with Etihad Airways

  1. Partner Airline awards are valid for roundtrip travel only
  2. Award flights on Airlines Partner must be booked and ticketed at least 14 days prior to the planned date of departure
  3. Blackout dates may apply and are defined as such by the individual carrier
  4. FlyerBonus points can be redeemed for air award tickets on select Airlines Partner for specifically marketed and operated flights.
  5. FlyerBonus points cannot be redeemed for air award tickets on Partner Airline codeshare flights that are operated or marketed by any airline other than Bangkok Airways
  6. Subject to the Partner Airline, award bookings may be accepted within 330 days prior to the date of departure
  7. All flights must be confirmed before awards can be issued. Award tickets for open itineraries are not permitted and cannot be issued.
  8. Waitlisting and/or advance seat selection is not permitted
  9. No infant and child point discounts are applicable: The same amount of (adult) points will be redeemed in case of seat occupation.
  10. Members need to contact the FlyerBonus Member Service Centre for all award reservations: 
    FlyerBonus Member Service*: 
    +66 (0) 2270 6699 (selecting the language and press 2) 
    *Office Hours 08:00 hrs. – 20:00 hrs., GMT +7, (Monday – Sunday).
    Award tickets can only be issued at the Bangkok Airways Office.
  1. The issuance of award tickets is subject to the passenger being responsible for applicable departure taxes, airport or government handling fees, fuel surcharges, security and insurance charges and any other fees charged by any authorised entity. The passenger shall also be responsible for all other expenses and any other charges, claims or liabilities arising in relation to the use of tickets for Airlines Partner awards.
  2. Award tickets must be issued within the ticketing time limit specified by FlyerBonus after the reservation is confirmed, otherwise the award booking will be automatically cancelled
  3. Point re-deposits for unused award booking is applicable in case of cancellation of unused award booking no longer than 30 days after Partner Airline award redemption and before the issuance of the tickets. This is subject to a service fee of THB1500 (USD 50). The points can be re-deposited into the member's account, less any expiring points.
  4. Award tickets are valid for a maximum period of one (1) year from the original date of departure booked. The extension of validity is not permitted. The commencement of the last flight sector must not exceed the award ticket validity. Some special or promotional award tickets may have a validity of less than twelve months.
  5. Award ticket coupons can not be used out of sequence. Coupons must be used in sequence of the proper order.
  6. Award tickets cannot be endorsed to a carrier other than that named on the ticket
  7. Award tickets are non-transferable and non-refundable once issued. Members are prohibited from selling or bartering Award Tickets.
  8. The sale or barter of points, Partner Airline award or other programme benefits is prohibited and will result in the forfeiture of all point credits or awards and the cancellation of membership. Violators will be liable for damages suffered or incurred by Bangkok Airways and/or Airlines Partner .
  9. Travel on award ticket does not qualify for point accumulation
  10. Members are responsible for all travel related documentation including passport and applicable visas when travelling on award tickets redeemed on Airlines Partner . Award tickets are valid travel documents and are issued on the basis that all conditions specified on ticket issuance are applied. Without limiting this requirement, members must ensure that he or she has the correct visa, travel documents and inoculations (including those for infants).
  11. The award ticket is not permitted during embargo periods of each Partner Airline. At other times, all award tickets are subject to capacity control measures which may limit the number of available. FlyerBonus or Airlines Partner may from time to time impose a period in which no awards are available. Partner Airline award tickets may not be available on all flights at all times.
  12. Changes to traveler's name, routing, class of service, direction of the travel or award type are not permitted
  13. Date changes are permitted within the validity period of the award ticket provided the ticket is totally unused and there is award seat availability. The request must be made directly to the FlyerBonus Member Service Centre during office hours, at least 7 business days (does not include Saturdays, Sundays and Thai Holidays) prior to the reserved departure date or the new departure date of the first segment (whichever is earlier).
  14. The award ticket is considered used if a member fails to check-in and take a flight already reserved. Subsequent segments under the same booking will be cancelled and members will not be able to refund any applicable taxes, surcharges, and fees or re-deposit those points.
  15. Partner Airline award ticket cannot be upgraded by paying the fare differential
  16. Partner Airline award is subject to the change of flight schedule of each Airlines Partner
  17. Use of a Partner Airline Award is subject to the issuing airline's conditions of carriage and other conditions as specified by the issuing airline
  18. FlyerBonus reserves the right to adjust the number of points required for a particular award, withdraw an award or impose additional restrictions on awards as well as withdraw, replace or substitute awards at any time with or without notice.
  19. Other rules are in accordance with each Partner Airline’s regulations
  20. Unless otherwise stated above, other Terms and Conditions of FlyerBonus apply